Monday, September 20, 2010

United Airlines has really bad customer service: clip2 (audio) #SOBCon

This is a continuation of the post found here: http://wesleyfaulkner.com/united-airlines-has-bad-customer-service-clip

 

After waiting a bit longer the supervisor finally shows up to help with the room vouchers. While the supervisor was helping the other guy who was also waiting, I decided to take pictures as evidence for when I launch my formal complaint. I know the first thing that people want to know when launching a complaint is to identify the parties involved. I had the audio, now for pictures.

This audio clip is the moment when the supervisor notices that I am using my phone to take pictures. I am then sent outside the baggage claim area to three waiting officers.

  
Download now or listen on posterous
Clip2.wav (6287 KB)

Posted via email from Wesley83's Posterous

No comments:

Post a Comment